Remote Support

Sometimes it is necessary to get some help.  It’s okay, we understand and we are here to help you.  That is part of our customer experience you get with Farmtel Communications.  We work hard to help all of our customers, but sometimes with this option it doesn’t require us to make a service call to your location.  If your needing help with your computer it maybe something simple that can be fixed by allowing us to remotely log into it.  If you have network connectivity and have been instructed to do so by a Farmtel technician follow the link below to allow them to log in to your computer to help you solve your problem.

ONLY CLICK ON THIS TOOL BELOW WHILE BEING INSTRUCTED BY A FARMTEL TECHNICIAN ON THE PHONE – TO AVOID BEING SCAMMED IT IS BEST UNLESS YOU KNOW WHO YOU ARE TALKING TO PERSONALLY TO CALL OUR OFFICE DIRECTLY.

Farmtel Remote Support

 

  1. Click on the Remote Support Tool Icon below when instructed by a Farmtel Tech.
  2. A pop-up will appear and ask if you would like to run or save the file.
  3. Select to run the file.
  4. If your computer asks for administrative permission, you will need to accept it allowing this for the program to correctly run.
  5. Locate Your ID number and have it ready to provide your Farmtel technician.